Customer Service and Communication Skills

Code Course Title Location Start Date End Date Details
CS100 Business Writing Skills Dubai 08-01-2024 12-01-2024 View Details
CS125 How to Create a Customer Service Mindset Dubai 08-01-2024 12-01-2024 View Details
CS101 Advanced Communication Skills Dubai 15-01-2024 19-01-2024 View Details
CS102 Interpersonal Communication Skills Dubai 15-01-2024 19-01-2024 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 15-01-2024 19-01-2024 View Details
CS117 Customer Service Dubai 22-01-2024 26-01-2024 View Details
CS136 Presentation Skills Dubai 22-01-2024 26-01-2024 View Details
CS172 Selling Skills for Customer Service Dubai 29-01-2024 02-02-2024 View Details
CS104 Advanced Business Writing Skills Dubai 29-01-2024 02-02-2024 View Details
CS106 Technical Report Writing Istanbul 12-02-2024 16-02-2024 View Details
CS105 Advanced Presentation Skills Dubai 12-02-2024 16-02-2024 View Details
CS108 Excellence in Customer Service Abu Dhabi 19-02-2024 23-02-2024 View Details
CS107 Making Powerful Presentations Dubai 19-02-2024 23-02-2024 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 26-02-2024 01-03-2024 View Details
CS110 Certified Customer Service Professional Dubai 26-02-2024 01-03-2024 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 04-03-2024 08-03-2024 View Details
CS112 Customer Service Management Abu Dhabi 04-03-2024 08-03-2024 View Details
CS113 Customer Focused Management Abu Dhabi 15-04-2024 19-04-2024 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 15-04-2024 19-04-2024 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Dubai 15-04-2024 19-04-2024 View Details
CS143 Strategic Internal Communications Dubai 22-04-2024 26-04-2024 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 22-04-2024 26-04-2024 View Details
CS105 Advanced Presentation Skills Abu Dhabi 29-04-2024 03-05-2024 View Details
CS118 Communication and Interpersonal Skills Dubai 29-04-2024 03-05-2024 View Details
CS116 Professional Business Communication Abu Dhabi 29-04-2024 03-05-2024 View Details
CS106 Technical Report Writing Dubai 29-04-2024 03-05-2024 View Details
CS121 Speed Reading Dubai 06-05-2024 10-05-2024 View Details
CS101 Advanced Communication Skills Abu Dhabi 06-05-2024 10-05-2024 View Details
CS136 Presentation Skills Kuala Lumpur 06-05-2024 10-05-2024 View Details
CS117 Customer Service Kuala Lumpur 06-05-2024 10-05-2024 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 13-05-2024 17-05-2024 View Details
CS186 Etiquette for Excellent Customer Service Abu Dhabi 13-05-2024 17-05-2024 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 13-05-2024 17-05-2024 View Details
CS126 Communication in Crisis Istanbul 20-05-2024 24-05-2024 View Details
CS195 Advanced Customer Service Management Dubai 20-05-2024 24-05-2024 View Details
CS125 How to Create a Customer Service Mindset Dubai 20-05-2024 24-05-2024 View Details
CS190 Customer Centric Development Dubai 27-05-2024 31-05-2024 View Details
CS115 Telephone Skills & Customer Care London 27-05-2024 31-05-2024 View Details
CS127 Advanced Customer Relationship Management Dubai 27-05-2024 31-05-2024 View Details
CS128 Improving Customer Care/Service Abu Dhabi 27-05-2024 31-05-2024 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 03-06-2024 07-06-2024 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 03-06-2024 07-06-2024 View Details
CS200 Developing Customer Service Abu Dhabi 03-06-2024 07-06-2024 View Details
CS132 Communication Skills: Results through Collaboration Abu Dhabi 03-06-2024 07-06-2024 View Details
CS145 Creating Powerful Relationships Through Networking Dubai 10-06-2024 14-06-2024 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 10-06-2024 14-06-2024 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 10-06-2024 14-06-2024 View Details
CS102 Interpersonal Communication Skills Abu Dhabi 10-06-2024 14-06-2024 View Details
CS134 The Active Communication Skills Dubai 10-06-2024 14-06-2024 View Details
CS138 Communication Skills: Senior Level Dubai 24-06-2024 28-06-2024 View Details
CS100 Business Writing Skills Abu Dhabi 24-06-2024 28-06-2024 View Details
CS104 Advanced Business Writing Skills Dubai 24-06-2024 28-06-2024 View Details
CS137 Better Communication Skills at Work Dubai 24-06-2024 28-06-2024 View Details
CS140 Assertiveness Skills and Dealing with Difficult Situations Dubai 01-07-2024 05-07-2024 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 01-07-2024 05-07-2024 View Details
CS106 Technical Report Writing Dubai 01-07-2024 05-07-2024 View Details
CS146 Developing Effective Telephone Skills Istanbul 01-07-2024 05-07-2024 View Details
CS139 Moderation Techniques Abu Dhabi 01-07-2024 05-07-2024 View Details
CS142 Achieving Excellence in Customer Service Dubai 08-07-2024 12-07-2024 View Details
CS203 Managing Customer Service Abu Dhabi 08-07-2024 12-07-2024 View Details
CS147 Creative & Innovative Problem Solving Dubai 08-07-2024 12-07-2024 View Details
CS141 Communication Skills and the Art of Public Discourse Dubai 08-07-2024 12-07-2024 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Dubai 15-07-2024 19-07-2024 View Details
CS148 Customer Service Excellence: How to Win and Keep Customers Abu Dhabi 15-07-2024 19-07-2024 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 15-07-2024 19-07-2024 View Details
CS195 Advanced Customer Service Management Abu Dhabi 15-07-2024 19-07-2024 View Details
CS126 Communication in Crisis Dubai 22-07-2024 26-07-2024 View Details
CS122 Telephone Etiquette & Customer Care Abu Dhabi 22-07-2024 26-07-2024 View Details
CS150 Events & Facilities Management Dubai 22-07-2024 26-07-2024 View Details
CS143 Strategic Internal Communications Dubai 22-07-2024 26-07-2024 View Details
CS112 Customer Service Management Abu Dhabi 22-07-2024 26-07-2024 View Details
CS122 Telephone Etiquette & Customer Care Kuala Lumpur 22-07-2024 26-07-2024 View Details
CS152 Writing for Results Abu Dhabi 29-07-2024 02-08-2024 View Details
CS153 Developing World Class Customer Services: As a Competetive Strategy Abu Dhabi 29-07-2024 02-08-2024 View Details
CS151 Professional Written Communication Abu Dhabi 29-07-2024 02-08-2024 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 29-07-2024 02-08-2024 View Details
CS115 Telephone Skills & Customer Care Abu Dhabi 05-08-2024 09-08-2024 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 05-08-2024 09-08-2024 View Details
CS154 Customer Orientation & Communication Skills Dubai 05-08-2024 09-08-2024 View Details
CS189 Client Management Strategies for Retention & Growth Abu Dhabi 05-08-2024 09-08-2024 View Details
CS156 Writing Effectively Briefing Notes Abu Dhabi 12-08-2024 16-08-2024 View Details
CS134 The Active Communication Skills Dubai 12-08-2024 16-08-2024 View Details
CS155 Writing Effective Reports Kuala Lumpur 12-08-2024 16-08-2024 View Details
CS132 Communication Skills: Results through Collaboration Abu Dhabi 19-08-2024 23-08-2024 View Details
CS158 Influence Skills: Getting Results without Direct Authority Dubai 19-08-2024 23-08-2024 View Details
CS159 Responding to Conflict: Creating Resolution and Cooperation Abu Dhabi 19-08-2024 23-08-2024 View Details
CS160 Assertiveness Skills: Communicating with Authority and Impact Dubai 19-08-2024 23-08-2024 View Details
CS115 Telephone Skills & Customer Care Abu Dhabi 26-08-2024 30-08-2024 View Details
CS161 Certified Customer Service Executive Dubai 26-08-2024 30-08-2024 View Details
CS163 Effective Communication and Influencing Others Abu Dhabi 26-08-2024 30-08-2024 View Details
CS162 Managing Difficult and Demanding Customers Dubai 26-08-2024 30-08-2024 View Details
CS137 Better Communication Skills at Work London 02-09-2024 06-09-2024 View Details
CS164 Implementing and Managing a Customer Complaint System Dubai 02-09-2024 06-09-2024 View Details
CS165 Customer Service Excellence: How to Deliver Exceptional Value in Today's Busy Customer Dubai 02-09-2024 06-09-2024 View Details
CS167 Reignite Your Passion for Customer Service Excellence Dubai 09-09-2024 13-09-2024 View Details
CS166 Customer Service Mindset Abu Dhabi 09-09-2024 13-09-2024 View Details
CS117 Customer Service Abu Dhabi 16-09-2024 20-09-2024 View Details
CS168 Effective Customer Care and Dealing with Different Customer Abu Dhabi 16-09-2024 20-09-2024 View Details
CS136 Presentation Skills Abu Dhabi 16-09-2024 20-09-2024 View Details
CS135 Communication Skills and Positive Engagement with Others Dubai 23-09-2024 27-09-2024 View Details
CS169 Handling Customers Professionally Dubai 23-09-2024 27-09-2024 View Details
CS170 Customer Service for Credit Control Dubai 30-09-2024 04-10-2024 View Details
CS171 Advanced Customer Service Management at the Work Place Abu Dhabi 30-09-2024 04-10-2024 View Details
CS172 Selling Skills for Customer Service Abu Dhabi 07-10-2024 11-10-2024 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Kuala Lumpur 07-10-2024 11-10-2024 View Details
CS174 Leadership & Communication Dubai 07-10-2024 11-10-2024 View Details
CS173 The Power of Customer Service – an Intensive Development Program Abu Dhabi 07-10-2024 11-10-2024 View Details
CS146 Developing Effective Telephone Skills Dubai 14-10-2024 18-10-2024 View Details
CS176 Delivering Exceptional Client Services: How to Build Lasting Partnerships Abu Dhabi 14-10-2024 18-10-2024 View Details
CS177 Customer Service Essentials: Basic Skills for Serving Others Dubai 14-10-2024 18-10-2024 View Details
CS178 Building Customer Relationship Dubai 14-10-2024 18-10-2024 View Details
CS183 Customer Service Managing Relationships Abu Dhabi 21-10-2024 25-10-2024 View Details
CS182 Customer Service Perspective Dubai 21-10-2024 25-10-2024 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Abu Dhabi 21-10-2024 25-10-2024 View Details
CS179 Customer Relationship Management (CRM) Abu Dhabi 21-10-2024 25-10-2024 View Details
CS152 Writing for Results Abu Dhabi 28-10-2024 01-11-2024 View Details
CS185 Customer Focus in Business Markets Dubai 28-10-2024 01-11-2024 View Details
CS186 Etiquette for Excellent Customer Service Istanbul 28-10-2024 01-11-2024 View Details
CS185 Customer Focus in Business Markets Dubai 28-10-2024 01-11-2024 View Details
CS187 Advanced Customer Satisfaction Measurement Dubai 28-10-2024 01-11-2024 View Details
CS164 Implementing and Managing a Customer Complaint System Abu Dhabi 04-11-2024 08-11-2024 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 04-11-2024 08-11-2024 View Details
CS104 Advanced Business Writing Skills Abu Dhabi 04-11-2024 08-11-2024 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 04-11-2024 08-11-2024 View Details
CS142 Achieving Excellence in Customer Service Abu Dhabi 09-11-2024 13-11-2024 View Details
CS190 Customer Centric Development Dubai 11-11-2024 15-11-2024 View Details
CS193 Certified Customer Service Manager Abu Dhabi 11-11-2024 15-11-2024 View Details
CS101 Advanced Communication Skills Abu Dhabi 11-11-2024 15-11-2024 View Details
CS137 Better Communication Skills at Work Dubai 11-11-2024 15-11-2024 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 15-11-2024 19-11-2024 View Details
CS154 Customer Orientation & Communication Skills Dubai 18-11-2024 22-11-2024 View Details
CS136 Presentation Skills Istanbul 18-11-2024 22-11-2024 View Details
CS195 Advanced Customer Service Management Kuala Lumpur 18-11-2024 22-11-2024 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 18-11-2024 22-11-2024 View Details
CS143 Strategic Internal Communications Dubai 25-11-2024 29-11-2024 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 25-11-2024 29-11-2024 View Details
CS179 Customer Relationship Management (CRM) Dubai 25-11-2024 29-11-2024 View Details
CS197 Body Language and Customer Service Dubai 25-11-2024 29-11-2024 View Details
CS117 Customer Service Istanbul 09-12-2024 13-12-2024 View Details
CS155 Writing Effective Reports Dubai 09-12-2024 13-12-2024 View Details
CS199 Customer Service and Communication Skills Abu Dhabi 09-12-2024 13-12-2024 View Details
CS200 Developing Customer Service Istanbul 09-12-2024 13-12-2024 View Details
CS203 Managing Customer Service Kuala Lumpur 16-12-2024 20-12-2024 View Details
CS202 How to Achieve Better Customer Service Abu Dhabi 16-12-2024 20-12-2024 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 16-12-2024 20-12-2024 View Details
CS201 Excellent Customer Service Abu Dhabi 16-12-2024 20-12-2024 View Details
CS162 Managing Difficult and Demanding Customers Dubai 23-12-2024 27-12-2024 View Details
CS195 Advanced Customer Service Management London 23-12-2024 27-12-2024 View Details
CS205 High Impact Communication Skills Dubai 23-12-2024 27-12-2024 View Details
CS206 Managing Service Quality and Customer Satisfaction Abu Dhabi 23-12-2024 27-12-2024 View Details
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