Operating procedures in the sea cargo field may seem complex in terms of the methods used for the handling and shipping of sea cargo. This is a step-by-step training course that will provide you with a solid cargo knowledge, skills and capabilities, leading to a more efficient working environment.

By the end of the course the attendees will be able to:

·         Identify air cargo industry terms and expressions

·         Understand specific country and carrier regulations

·         Accept cargo consignment and utilize the procedures involved in handling special cargo

·         Gain knowledge of the condition of carriage

·         Apply basic rating principals

·         Deliver consistent quality of service to customers

·         Cargo operations

·         Station managers

·         Shippers, cargo agents, consolidators, freight forwarders, and other agencies involved in the transport of cargo

·         Instructional designers and instructors responsible for cargo training

Day 1

·         Sea cargo industry regulations

·         Sea cargo agency

·         World geography

·         Calculation of transportation time

·         TACT manual overview

·         Loading limitations

·         Handling facilities

·         Ports Cargo terminal

Day 2

·         Cargo booking process

·         Customer service excellence

·         Cargo acceptance

·         Instruction of carriage

·         Special cargo: live animals, perishable, high valuable, human remains

·         Cargo security overview

Day 3

·         Cargo rates and charges

·         TACT manual

·         Chargeable weight

·         Currencies

·         Minimum charges

·         General cargo rates

·         Specific commodity rates

·         Class rates

Day 4

·         Condition of carriage overview

·         Cargo process and documentation

·         Shipment documentation

·         Cargo build-up process

·         Loading/unloading

·         Manifesting

·         Export/import process and documentation

·         Delivery

Day 5

▪ Group exercise: cargo process simulation

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session