This training program teaches basic selling skills, introducing participants to tools and techniques for selling in a way that makes it easy for buyers to buy. It is designed to build confidence in making the initial contact with the potential client or customer.

To underpin our sales training, we help participants to understand the psychology and principles of buying and selling.

By the end of this two day training course, the participants will have:

·         Understood how customers buy and the sales process to match the buying cycle

·         Recognized their beliefs about selling

·         Created a great first impression and professional opening to a sales conversation

·         Demonstrated how to build rapport with a customer to cement a trusting relationship

·         Demonstrated how to listen effectively and to ask questions to uncover customer needs and opportunities

·         Practiced introducing services as benefits to meet needs

·         Acquired some successful strategies for handling customer concerns and objections

·         Practiced gaining commitment from customers

·         The psychology and principles of selling

·         First impressions

·         Building trust and rapport

·         Questioning and listening to uncover customer needs

·         Features and benefits

·         Handling concerns and objections

·         Gaining commitment

A variety of methodologies will be used during the course that includes:

·         (30%) Based on Case Studies

·         (30%) Techniques 

·         (30%) Role Play

·         (10%) Concepts

·         Pre-test and Post-test

·         Variety of Learning Methods

·         Lectures

·         Case Studies and Self Questionaires

·         Group Work

·         Discussion

·         Presentation

This rate includes participant’s manual, Hand-Outs, buffet lunch, coffee/tea on arrival, morning & afternoon of each day.

Daily Course Timings:

    08:00 - 08:20       Morning Coffee / Tea

    08:20 - 10:00       First Session

    10:00 - 10:20       Coffee / Tea / Snacks

    10:20 - 12:20       Second Session

    12:20 - 13:30       Lunch Break & Prayer Break

    13:30 - 15:00       Last Session