Customer Service and Communication Skills

Code Course Title Location Start Date End Date Details
CS125 How to Create a Customer Service Mindset Dubai 08-01-2024 12-01-2024 View Details
CS100 Business Writing Skills Dubai 08-01-2024 12-01-2024 View Details
CS102 Interpersonal Communication Skills Dubai 15-01-2024 19-01-2024 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 15-01-2024 19-01-2024 View Details
CS101 Advanced Communication Skills Dubai 15-01-2024 19-01-2024 View Details
CS136 Presentation Skills Dubai 22-01-2024 26-01-2024 View Details
CS117 Customer Service Dubai 22-01-2024 26-01-2024 View Details
CS104 Advanced Business Writing Skills Dubai 29-01-2024 02-02-2024 View Details
CS172 Selling Skills for Customer Service Dubai 29-01-2024 02-02-2024 View Details
CS105 Advanced Presentation Skills Dubai 12-02-2024 16-02-2024 View Details
CS106 Technical Report Writing Istanbul 12-02-2024 16-02-2024 View Details
CS108 Excellence in Customer Service Abu Dhabi 19-02-2024 23-02-2024 View Details
CS107 Making Powerful Presentations Dubai 19-02-2024 23-02-2024 View Details
CS109 The Customer Complaint System: A Tool for Customer Service Improvement Dubai 26-02-2024 01-03-2024 View Details
CS110 Certified Customer Service Professional Dubai 26-02-2024 01-03-2024 View Details
CS112 Customer Service Management Abu Dhabi 04-03-2024 08-03-2024 View Details
CS111 Customer Satisfaction and Loyalty: Strategies and Measurement Abu Dhabi 04-03-2024 08-03-2024 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Dubai 15-04-2024 19-04-2024 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 15-04-2024 19-04-2024 View Details
CS113 Customer Focused Management Abu Dhabi 15-04-2024 19-04-2024 View Details
CS143 Strategic Internal Communications Dubai 22-04-2024 26-04-2024 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 22-04-2024 26-04-2024 View Details
CS116 Professional Business Communication Abu Dhabi 29-04-2024 03-05-2024 View Details
CS118 Communication and Interpersonal Skills Dubai 29-04-2024 03-05-2024 View Details
CS105 Advanced Presentation Skills Abu Dhabi 29-04-2024 03-05-2024 View Details
CS106 Technical Report Writing Dubai 29-04-2024 03-05-2024 View Details
CS121 Speed Reading Dubai 06-05-2024 10-05-2024 View Details
CS117 Customer Service Kuala Lumpur 06-05-2024 10-05-2024 View Details
CS101 Advanced Communication Skills Abu Dhabi 06-05-2024 10-05-2024 View Details
CS136 Presentation Skills Kuala Lumpur 06-05-2024 10-05-2024 View Details
CS186 Etiquette for Excellent Customer Service Abu Dhabi 13-05-2024 17-05-2024 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 13-05-2024 17-05-2024 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 13-05-2024 17-05-2024 View Details
CS125 How to Create a Customer Service Mindset Dubai 20-05-2024 24-05-2024 View Details
CS195 Advanced Customer Service Management Dubai 20-05-2024 24-05-2024 View Details
CS126 Communication in Crisis Istanbul 20-05-2024 24-05-2024 View Details
CS127 Advanced Customer Relationship Management Dubai 27-05-2024 31-05-2024 View Details
CS115 Telephone Skills & Customer Care London 27-05-2024 31-05-2024 View Details
CS128 Improving Customer Care/Service Abu Dhabi 27-05-2024 31-05-2024 View Details
CS190 Customer Centric Development Dubai 27-05-2024 31-05-2024 View Details
CS200 Developing Customer Service Abu Dhabi 03-06-2024 07-06-2024 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 03-06-2024 07-06-2024 View Details
CS130 Effective Communication & Teamwork Management Skills Dubai 03-06-2024 07-06-2024 View Details
CS132 Communication Skills: Results through Collaboration Abu Dhabi 03-06-2024 07-06-2024 View Details
CS135 Communication Skills and Positive Engagement with Others Kuala Lumpur 10-06-2024 14-06-2024 View Details
CS102 Interpersonal Communication Skills Abu Dhabi 10-06-2024 14-06-2024 View Details
CS145 Creating Powerful Relationships Through Networking Dubai 10-06-2024 14-06-2024 View Details
CS133 Effective Communication and Inspirational Presentations Abu Dhabi 10-06-2024 14-06-2024 View Details
CS134 The Active Communication Skills Dubai 10-06-2024 14-06-2024 View Details
CS100 Business Writing Skills Abu Dhabi 24-06-2024 28-06-2024 View Details
CS104 Advanced Business Writing Skills Dubai 24-06-2024 28-06-2024 View Details
CS138 Communication Skills: Senior Level Dubai 24-06-2024 28-06-2024 View Details
CS137 Better Communication Skills at Work Dubai 24-06-2024 28-06-2024 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 01-07-2024 05-07-2024 View Details
CS140 Assertiveness Skills and Dealing with Difficult Situations Dubai 01-07-2024 05-07-2024 View Details
CS146 Developing Effective Telephone Skills Istanbul 01-07-2024 05-07-2024 View Details
CS139 Moderation Techniques Abu Dhabi 01-07-2024 05-07-2024 View Details
CS106 Technical Report Writing Dubai 01-07-2024 05-07-2024 View Details
CS142 Achieving Excellence in Customer Service Dubai 08-07-2024 12-07-2024 View Details
CS147 Creative & Innovative Problem Solving Dubai 08-07-2024 12-07-2024 View Details
CS141 Communication Skills and the Art of Public Discourse Dubai 08-07-2024 12-07-2024 View Details
CS203 Managing Customer Service Abu Dhabi 08-07-2024 12-07-2024 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Dubai 15-07-2024 19-07-2024 View Details
CS195 Advanced Customer Service Management Abu Dhabi 15-07-2024 19-07-2024 View Details
CS114 Improve Your Telephone Skills - 'How To Win & Keep Customers' Dubai 15-07-2024 19-07-2024 View Details
CS148 Customer Service Excellence: How to Win and Keep Customers Abu Dhabi 15-07-2024 19-07-2024 View Details
CS143 Strategic Internal Communications Dubai 22-07-2024 26-07-2024 View Details
CS126 Communication in Crisis Dubai 22-07-2024 26-07-2024 View Details
CS112 Customer Service Management Abu Dhabi 22-07-2024 26-07-2024 View Details
CS150 Events & Facilities Management Dubai 22-07-2024 26-07-2024 View Details
CS122 Telephone Etiquette & Customer Care Kuala Lumpur 22-07-2024 26-07-2024 View Details
CS122 Telephone Etiquette & Customer Care Abu Dhabi 22-07-2024 26-07-2024 View Details
CS124 High Performance Road Map to Customer Service Excellence Dubai 29-07-2024 02-08-2024 View Details
CS153 Developing World Class Customer Services: As a Competetive Strategy Abu Dhabi 29-07-2024 02-08-2024 View Details
CS151 Professional Written Communication Abu Dhabi 29-07-2024 02-08-2024 View Details
CS152 Writing for Results Abu Dhabi 29-07-2024 02-08-2024 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 05-08-2024 09-08-2024 View Details
CS189 Client Management Strategies for Retention & Growth Abu Dhabi 05-08-2024 09-08-2024 View Details
CS154 Customer Orientation & Communication Skills Dubai 05-08-2024 09-08-2024 View Details
CS115 Telephone Skills & Customer Care Abu Dhabi 05-08-2024 09-08-2024 View Details
CS134 The Active Communication Skills Dubai 12-08-2024 16-08-2024 View Details
CS156 Writing Effectively Briefing Notes Abu Dhabi 12-08-2024 16-08-2024 View Details
CS155 Writing Effective Reports Kuala Lumpur 12-08-2024 16-08-2024 View Details
CS159 Responding to Conflict: Creating Resolution and Cooperation Abu Dhabi 19-08-2024 23-08-2024 View Details
CS158 Influence Skills: Getting Results without Direct Authority Dubai 19-08-2024 23-08-2024 View Details
CS132 Communication Skills: Results through Collaboration Abu Dhabi 19-08-2024 23-08-2024 View Details
CS160 Assertiveness Skills: Communicating with Authority and Impact Dubai 19-08-2024 23-08-2024 View Details
CS163 Effective Communication and Influencing Others Abu Dhabi 26-08-2024 30-08-2024 View Details
CS161 Certified Customer Service Executive Dubai 26-08-2024 30-08-2024 View Details
CS115 Telephone Skills & Customer Care Abu Dhabi 26-08-2024 30-08-2024 View Details
CS162 Managing Difficult and Demanding Customers Dubai 26-08-2024 30-08-2024 View Details
CS165 Customer Service Excellence: How to Deliver Exceptional Value in Today's Busy Customer Dubai 02-09-2024 06-09-2024 View Details
CS164 Implementing and Managing a Customer Complaint System Dubai 02-09-2024 06-09-2024 View Details
CS137 Better Communication Skills at Work London 02-09-2024 06-09-2024 View Details
CS166 Customer Service Mindset Abu Dhabi 09-09-2024 13-09-2024 View Details
CS167 Reignite Your Passion for Customer Service Excellence Dubai 09-09-2024 13-09-2024 View Details
CS168 Effective Customer Care and Dealing with Different Customer Abu Dhabi 16-09-2024 20-09-2024 View Details
CS136 Presentation Skills Abu Dhabi 16-09-2024 20-09-2024 View Details
CS117 Customer Service Abu Dhabi 16-09-2024 20-09-2024 View Details
CS135 Communication Skills and Positive Engagement with Others Dubai 23-09-2024 27-09-2024 View Details
CS169 Handling Customers Professionally Dubai 23-09-2024 27-09-2024 View Details
CS170 Customer Service for Credit Control Dubai 30-09-2024 04-10-2024 View Details
CS171 Advanced Customer Service Management at the Work Place Abu Dhabi 30-09-2024 04-10-2024 View Details
CS175 Maximizing Customer Satisfaction in a Technical Environment Kuala Lumpur 07-10-2024 11-10-2024 View Details
CS173 The Power of Customer Service – an Intensive Development Program Abu Dhabi 07-10-2024 11-10-2024 View Details
CS174 Leadership & Communication Dubai 07-10-2024 11-10-2024 View Details
CS172 Selling Skills for Customer Service Abu Dhabi 07-10-2024 11-10-2024 View Details
CS178 Building Customer Relationship Dubai 14-10-2024 18-10-2024 View Details
CS146 Developing Effective Telephone Skills Dubai 14-10-2024 18-10-2024 View Details
CS177 Customer Service Essentials: Basic Skills for Serving Others Dubai 14-10-2024 18-10-2024 View Details
CS176 Delivering Exceptional Client Services: How to Build Lasting Partnerships Abu Dhabi 14-10-2024 18-10-2024 View Details
CS144 Creating a Service Culture: Strategies and Tactics for Creating an Environment of Excellence Abu Dhabi 21-10-2024 25-10-2024 View Details
CS179 Customer Relationship Management (CRM) Abu Dhabi 21-10-2024 25-10-2024 View Details
CS182 Customer Service Perspective Dubai 21-10-2024 25-10-2024 View Details
CS183 Customer Service Managing Relationships Abu Dhabi 21-10-2024 25-10-2024 View Details
CS187 Advanced Customer Satisfaction Measurement Dubai 28-10-2024 01-11-2024 View Details
CS185 Customer Focus in Business Markets Dubai 28-10-2024 01-11-2024 View Details
CS152 Writing for Results Abu Dhabi 28-10-2024 01-11-2024 View Details
CS185 Customer Focus in Business Markets Dubai 28-10-2024 01-11-2024 View Details
CS186 Etiquette for Excellent Customer Service Istanbul 28-10-2024 01-11-2024 View Details
CS104 Advanced Business Writing Skills Abu Dhabi 04-11-2024 08-11-2024 View Details
CS123 Creative and Innovative Internal Customer Services Abu Dhabi 04-11-2024 08-11-2024 View Details
CS164 Implementing and Managing a Customer Complaint System Abu Dhabi 04-11-2024 08-11-2024 View Details
CS129 Managing Customer Services and Dealing With Difficult Behavior  Dubai 04-11-2024 08-11-2024 View Details
CS142 Achieving Excellence in Customer Service Abu Dhabi 09-11-2024 13-11-2024 View Details
CS193 Certified Customer Service Manager Abu Dhabi 11-11-2024 15-11-2024 View Details
CS101 Advanced Communication Skills Abu Dhabi 11-11-2024 15-11-2024 View Details
CS190 Customer Centric Development Dubai 11-11-2024 15-11-2024 View Details
CS137 Better Communication Skills at Work Dubai 11-11-2024 15-11-2024 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 15-11-2024 19-11-2024 View Details
CS136 Presentation Skills Istanbul 18-11-2024 22-11-2024 View Details
CS195 Advanced Customer Service Management Kuala Lumpur 18-11-2024 22-11-2024 View Details
CS181 Establishing and Managing a Contact Centre and Help Desk Dubai 18-11-2024 22-11-2024 View Details
CS154 Customer Orientation & Communication Skills Dubai 18-11-2024 22-11-2024 View Details
CS179 Customer Relationship Management (CRM) Dubai 25-11-2024 29-11-2024 View Details
CS197 Body Language and Customer Service Dubai 25-11-2024 29-11-2024 View Details
CS143 Strategic Internal Communications Dubai 25-11-2024 29-11-2024 View Details
CS188 Measuring and Managing Customer Satisfaction Dubai 25-11-2024 29-11-2024 View Details
CS200 Developing Customer Service Istanbul 09-12-2024 13-12-2024 View Details
CS117 Customer Service Istanbul 09-12-2024 13-12-2024 View Details
CS155 Writing Effective Reports Dubai 09-12-2024 13-12-2024 View Details
CS199 Customer Service and Communication Skills Abu Dhabi 09-12-2024 13-12-2024 View Details
CS189 Client Management Strategies for Retention & Growth Dubai 16-12-2024 20-12-2024 View Details
CS201 Excellent Customer Service Abu Dhabi 16-12-2024 20-12-2024 View Details
CS203 Managing Customer Service Kuala Lumpur 16-12-2024 20-12-2024 View Details
CS202 How to Achieve Better Customer Service Abu Dhabi 16-12-2024 20-12-2024 View Details
CS195 Advanced Customer Service Management London 23-12-2024 27-12-2024 View Details
CS205 High Impact Communication Skills Dubai 23-12-2024 27-12-2024 View Details
CS206 Managing Service Quality and Customer Satisfaction Abu Dhabi 23-12-2024 27-12-2024 View Details
CS162 Managing Difficult and Demanding Customers Dubai 23-12-2024 27-12-2024 View Details
Courses By Category
2024
English Training Plan
2024
Arabic Training Plan
Approved Provider

Global Innovation Institute…

ICXI Assessment

Abu Dhabi Centre for…

EFQM

International Accreditation…

Our Clients
Chat on WhatsApp